Frequently Asked Questions (FAQ's)
Admissions (432) 685-6426
1. What are my ID Number and PIN Number?
If new application, please allow 3-5 working days to process from date submitted. ID and PIN will be emailed to email address on application. If forgotten or lost, ID and PIN request link is located under the Campus Connect login.
2. What is the status of my application?
It takes about 2 weeks to process applications, if it has been less than 2 weeks please check back later. If it has been more than 2 weeks please contact Admissions at firstname.lastname@example.org
3. Have you received my transcript yet?
In person: See the Admissions Office.
On phone: Have them request the information by emailing email@example.com
4. What is the ID card for and how does it work?
The student will need the Chap card for student discounts, campus activities, and to receive all refunds due from Midland College. You get this card from the student life center. To get the Chap card the student must be currently enrolled in classes and they must show their driver’s license, a government issued photo ID, or passport. Anyone under the age of 18 requires a parent signature.
5. What if I don’t want to use my ID card as a debit card OR I don’t want the ID card at all?
The student can log on to Campus Connect and designate a bank account. This will automatically deposit any money from MC to that bank account.
6. I lost my card?
Contact Herring Bank at 1-866-348-3435 to deactivate lost card.
7. I forgot my Chap card PIN, my card is not working, or other Chap card related issues?
Contact Herring Bank at 1-866-348-3435
8. How can I remove a transcript hold?
Send us your transcripts (Faxed or unofficial copies WILL NOT remove the hold.)
9. Do I need to send every transcript from any college/university I have attended?
10. What is my Blackboard login?
User ID: 1st initial of first name + first 3 letters of last name + LAST 3 numbers of MC Student ID number. Example: JDOE789 Password: MC Student ID number (no dashes). If you don't know your MC ID, go to Campus Connect and select the "Forgot Student ID" link
11. What is my MC email login?
If you are a new MC student, registered for Fall, Spring, Interim or Summer or have not taken a class at MC within the past year, please follow these instructions to login to your MC email account:
Username: First letter of first name + first three letters of last name + last three numbers of your MC Student ID
Password: Midland College Student ID (no dashes)
Example: John Doe, student ID number 123-004567
Email Address: firstname.lastname@example.org
If you have registered at MC in the past year, then your email address and password still follow the old format, as follows:
Username: First letter of first name + first three letters of last name + last three numbers of your Social Security Number.
Password: Social Security Number (no dashes)
Example: John Doe, SSN 123-45-6789
Email Address: email@example.com
*Your login ID is ONLY seven characters. Do not add @mail.midland.edu as part of login ID.
*Note: HITECH and VCT students DO NOT have a Midland College email account.
*If you do not know your student ID please go to Campus Connect and select the "Forgot student ID" link
12. My Blackboard login isn’t working?
13. My MC email login isn’t working?
Please Contact the Midland College Help Desk at: (432) 685-4788, firstname.lastname@example.org
14. How do I find my instructor’s contact information?
Access the Midland College Directory through MC website (offer to look up the information for them).
15. ALL Residency questions or Residency issues?
Direct the student to the Admissions counter or transfer the call to an Admissions line.
FINANCIAL AID (432) 685-5513
1. How do I apply for Federal/State Grants, Federal Work-Study?
Apply using the online FAFSA (Free Application for Student Aid) at www.fafsa.ed.gov.
2. How do I apply for Federal Loans?
Complete the FAFSA (as stated above). Students interested in Federal Student Loans must also contact the Loan Coordinator, Tiffany Gunter at 685-4693 or email@example.com.
3. What is Midland College’s FAFSA code?
4. If I am not eligible for financial aid, what other options are available to me?
Student can apply for loans and scholarships. These forms can be found at https://mama.midland.edu/cc3/aid.html
5. I completed my FAFSA but, my file is in verification so my financial aid has not yet been processed. I do not have money to pay my tuition. What are my options?
First, see the FACTS Tuition Monthly Payment Plan. If you are not able to sign up for FACTS, you may apply for a Deferred Payment Tuition Loan in the Financial Aid Office. Please be aware that your eligibility for a Deferred Payment Tuition Loan is not guaranteed.
6. My name and/or address changed. What do I need to do?
Notify the Financial Aid Office and the Admissions Office
7. When and where can I get Book Vouchers?
Refer to Academic calendar
8. Does dropping classes affect my financial aid?
Yes, if you fail to complete 75% of all credit hours attempted at MC, you could face Financial Aid Suspension. Dropping classes could also reduce the amount of your awards if not in the current semester then possibly in the subsequent semester.
9. When are Financial Aid Checks distributed?
Midland College no longer produces residual checks. All students must get a Chap Debit/ID Card and activate it via an ATM machine. The refunds are distributed to the students' Chap card. If you are a distance learning student, you must designate a direct deposit via Campus Connect. (Please see distribution dates on calendar)
10. I’m a veteran. Where do I go to use my Hazlewood benefits?
Financial Aid office (432) 685-4789.
Registrar’s Office (432) 685-4513
1. How do I get a transcript?
Pick it up in person at the Registrar’s office with a photo ID or request one online by following this link - https://www.midland.edu/forms/admissions/transcript/
2. When is the last day to register? When is the last day to withdraw?
Refer to Academic Calendar or go to http://www.midland.edu/about_mc/calendars.php
3. When will grades be posted?
1-3 days after the semester ends.
4. How do I find out what my grade is in a class?
Log on to your account in Campus Connect. Check under View Grades or View Unofficial Transcript.
5. I’m graduating at another school. How do I get my grade posted early?
Contact your instructor. Ask them to submit your grade to the Registrar’s office early. Then go online & request that your transcript be sent "After Grades are Posted". Mention in the "Comments" that you have requested your grade be posted early.
6. My grade on my transcript is wrong. What do I do?
Contact your instructor. If there has been an error, the instructor can submit a grade change.
7. When and how do I submit the Application for Graduation?
Submit it at the beginning of the semester in which you are going to graduate. Find the application here or come by the Registrar's Office and pick one up.
8. Where do I order my graduation invitations?
You are free to order them wherever you would like. You may order from Balfour.com or any local printer.
9. How do I register (or add or drop a class)?
During the registration period, you can add & drop classes online through Campus Connect or by coming in and seeing an advisor.
Once the add/drop period is over, you can no longer add a class on Campus Connect, but you can continue to drop through the Census Date. After Census Date, course changes CANNOT be made online. If you would like to withdraw from a course, you can either complete a Course Withdrawal Form online (http://www.midland.edu/registration/withdrawal/ ) or come in to see an advisor.
10. I have dropped a course, when do I get my refund?
Refer to Academic Calendar or go to http://www.midland.edu/about_mc/calendars.php
11. I was dropped for non-payment. How do I get back into my class(es)?
If it is during the registration period, log on to your account in Campus Connect and register again. If it is after Census Day, you must bring permission from your instructor AND the Dean of that division.
Counseling/Advising (432) 685-4695
1. It says I am on Academic Probation/Restriction and I cannot register for classes online, what can I do?
Probation: Occurs when the student does not meet the 2.00 GPA and completes less than half of their semester hours. The student can continue to be a full time student enrolled in a maximum of 12 hours. Complete a regular semester or both summer sessions with a 2.00 GPA or higher and at least half of their semester hours to regain good scholastic standing.
Restriction: Occurs when the student does not meet the 2.00 GPA and completes less than half of their semester hours for two consecutive regular semesters. This restricts a student to 6 hours. There are exemptions to this (insurance purposes, scholarships, etc.). Student must complete SIX semester hours during a regular semester (or two consecutive Summer sessions) with a 2.00 GPA to remove this restriction.
You will need to come in to see a counselor/advisor or can complete the Prerequisite/Advising Form online at https://www.midland.edu/admissions/prerequisite/
2. What are your hours, do I need to make an appointment?
Appointments are fine but not necessary. Midland College hours are Monday-Friday from 8am-5pm with extended hours on Tuesday until 8pm. Midland College is closed on Fridays from mid-May to mid-August. Walk-ins are acceptable. Request to see a particular advisor/counselor can be made when checking in with Admissions.
3. I have a prerequisite hold and I have taken the prerequisite at another school, am currently enrolled in the prerequisite, etc and cannot register online?
Campus Connect is not equipped to read such information automatically. You will need to register through a counselor/advisor, who will have to look up your prior course work. Or complete the Advising/Prerequisite Form at https://www.midland.edu/admissions/prerequisite/
4. I have a THEA hold. What is that?
That means either we have no record of the THEA or you have not passed all of it or we do not have record of the exemption. The THEA is a test of reading, writing and math required of all students seeking a degree in public college and/or university in Texas. It is not required that you pass it to take classes, however some courses are THEA restricted meaning you have to pass certain parts of it in order to take specific credit classes.
5. How do I take the THEA?
Pay the cashier $29.00 and go to the Testing Center (432-685-4504). An appointment will set up for the THEA (paper version) or the COMPASS (computer version).
6. I’m taking online courses from outside Midland. Is there another way to satisfy THEA?
If you are from a public college or university in Texas, it will be on your transcript. Ask your registrar to make sure your TSI status is on your transcript and have it mailed to us. A review of coursework from other colleges may also satisfy the TSI status.
7. Are there any other exemptions for THEA?
Check the current schedule (usually pg. 7 or 8) for the section titled "Exemptions/Exceptions"
8. I’m a veteran. Do I have to take the THEA exam?
If you were honorably discharged since Aug 1990 or are currently serving & have been for 3 years you are exempt from the THEA testing. We need a DD-214 or current military ID for documentation. If you choose to take a math class, you are required to take the math placement test.
9. I’m a veteran. How do I get registered for school?
The admissions & registration process is the same for all students. However, after seeing a counselor & getting enrolled into classes, the veteran student must then go see the VA Coordinator to be certified for benefits. (432) 685-4511 or firstname.lastname@example.org